Returns & Exchanges

We want you to love your smile, but if you are not 100% satisfied with your purchase, we offer a 30-day money-back guarantee on all Hismile products. Simply contact our support team within 30 days of receiving your order to initiate a return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer experience team with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all components and promotional materials are included to qualify for a full refund.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your returned items, we will process your refund back to your original payment method within 5-7 business days.